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, also notes this trend. “We are seeing the industry approach the market with services. Technology is such that users can interact with the security system in ways that weren’t possible before, which opens up all kinds of opportunities. We see folks not only introducing new security type services such as video, but that same pipeline enables your security system to help out with things like personal emergency response and home automation sorts of things. ”This is exactly what led East Hartford, Conn. based dealer Faraz Rehman, vice president of information services, Associated Security Corp. featured on this month’s cover to call 2016 a “great” year. “We brought in a lot of new technology with the recurring model. Monitoring is what keeps our industry going and with home automation being integrated with alarms we have more chances to profit from that and more services we can give out to our clients. More than ever we see alarm systems integrated with cameras in the home. All these services are coming together that we couldn’t do before.
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This creates added importance to maintaining existing customers, and Parks Associates research shows these customers largely value price savings.
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The majority of security systems are linked to the local quarters of the operating security services and you will either have somebody telephone when the alarm is triggered or security personal will make a visit to your home or business to see to it that its safe.